FAQs

Leona is designed for healthcare professionals, especially doctors and their teams, who use WhatsApp to communicate with their patients.

Leona was born from our experience in the medical sector in Mexico, where doctors rely heavily on WhatsApp to care for their patients. We have seen how they are saturated with notifications, untimely messages and the pressure to respond immediately with a tool that was not created to have medical conversations.

Our mission is simple: helping doctors overcome administrative burden to focus on what really matters—taking care of their patients and reclaiming their time. Leona combines the ease of WhatsApp with tools designed to filter, summarize messages, and keep everything under control.

No, your patients keep contacting you on WhatsApp but you receive their messages on the Leona app. In this way, we combine the ease of WhatsApp with an interface designed to improve communication with your patients.

Of course. We know how valuable and sensitive your data and those of your patients are.

Leona prioritizes information security and privacy through encrypted communication and secure file storage.

All images, videos and documents you share through Leona will continue to be accessible within the platform, ensuring that they are stored safely and efficiently without getting lost in personal chats.

If at any point you decide to stop using Leona, we'll help you export your conversations so you don't lose any important data.

After that, we will delete all your data from our platform to ensure that your information is completely erased.

Of course! With Leona you can invite your entire team and work together fluidly within the same platform.

You can also continue to use it to organize yourself even if you work in different clinics or offices.

Yes and yes! You can use Leona on your cell phone to stay connected at all times and also on your desktop computer or laptop while consulting in the office.

You can log in to your computer from this link: https://web.leona.health/#/start

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Note: Some features aren't yet available in the web version, but we're still working to provide you with the best experience.

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Leona is currently in beta and is accessible by invitation. If you want to be among the first to try it, join our waitlist so that we will contact you soon.